Frequently Asked Questions (FAQ)

At Flow Chevrolet of Winston-Salem, we pride ourselves on a transparent, easy, and customer-centric experience. Whether you’re shopping for a rugged Chevy Silverado, an all-electric Equinox EV, or a family-ready Tahoe, we know you have questions before you visit our dealership on Stratford Road. Browse our most frequently asked questions below to learn more about our simplified pricing, financing for all credit types, and trade-in process.

Is there any room for negotiation on vehicle pricing?

We offer one price—plain and simple. We provide our lowest price upfront, backed by extensive market research to ensure you’re getting a fair, competitive deal without the back-and-forth haggling. This saves you time and ensures everyone gets the same great value.

What lease options do you have available?

We offer a variety of lease terms through GM Financial and other local lenders. Whether you are looking for a low-mileage lease for a lower monthly payment or a high-mileage lease for your daily commute, we can tailor a plan to your needs.

Can I sell / trade-in my vehicle to you?

Absolutely. We are always looking for quality pre-owned vehicles. You can get an instant offer online utilizing our Flow Offer to Purchase tool or bring your car in for a professional appraisal. We will buy your car even if you don’t buy one from us!

What financing options do you offer? / What if I have bad credit?

We work with a wide network of over 20 lenders, including major banks and local credit unions.

Challenged Credit: Our finance team specializes in helping customers with all types of credit histories.
Convenience: You can get pre-approved in minutes through our secure online finance application.

Can I schedule a test drive?

We’d love to get you behind the wheel! You can schedule a test drive online directly through our website, or simply give us a call. We also offer Flow Home Delivery, where we can bring the vehicle to your home or office for a test drive.

Are there any current specials or discounts available?

Yes, we always have rotating manufacturer incentives, including:

Lease loyalty programs
Military and First Responder discounts
College Grad programs

Do you offer shipping or delivery for vehicles?

Yes! When utilizing our convenient online Flow Express Checkout option, you can choose to have your vehicle delivered straight to your door. You may also schedule a convenient time to pick up your vehicle at our Chevy dealership in Winston-Salem. We offer free delivery within a certain radius, and competitive rates for shipping further away.

Can I order or custom-build a vehicle through you?

Definitely. If you don't see the exact Chevy you want on our lot, we can submit a factory order for you. This allows you to pick the exact trim, color, and packages you desire.

Where are you located? / What are your hours?

We are conveniently located at 1400 S Stratford Rd, Winston-Salem, NC 27103.

Sales Hours:

Monday – Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Service / Parts Hours:

Monday – Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed